Shipping Information

Made with aloha, packed with care.

Picklelei orders are carefully packed and prepared for shipment from Hawaiʻi. Once your order has shipped, you’ll receive a confirmation email with tracking information so you can follow your package along the way.

Processing Time

Please allow 2–3 business days for your order to be processed before shipment. Processing times may be longer during new releases, holidays, or other high-volume periods.

Shipping time begins once your order has been processed and handed over to the carrier.

Shipping Rates & Delivery

Shipping rates and available delivery options are calculated and displayed at checkout. Delivery times may vary depending on destination, carrier delays, weather, holidays, and other circumstances outside of our control.

Local O’ahu Pick Up

Local pickup is available for customers on Oʻahu. Select Local Pickup at checkout when available. Pickup instructions and details will be provided after your order is confirmed.

Lost or Delayed Packages

Once an order has been transferred to the shipping carrier, delivery delays may be outside of our control. If you experience an issue with your shipment, please contact us and we’ll do our best to help.

Shipping Address Change

Please double-check your shipping address before submitting your order. If you notice an error, contact us as soon as possible at pickleleicollection@gmail.com. We cannot guarantee address changes once an order has been processed or shipped.

Mahalo for supporting Picklelei. Your order is headed your way with a little aloha. 🌺